Refund and Returns Policy

 

RETURN POLICY
 
Last updated December, 08, 2024
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
ONCE YOU HAVE RECEIVED THE PRODUCT,PLEASE MAKE SURE TO MAKE A VIDEO WHILE UNBOXING TO CLAIM RETURN AND REFUND RELATED ISSUES…MANDATORY!!!
RETURNS
 
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at animesia30.in@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: animesia30.in@gmail.com
CANCELLATION CHARGES –  DEAR CUSTOMER IF YOU WANT TO CANCEL YOUR ORDER,THEN THERE WILL BE CANCELLATION CHARGES , IF YOU PROVIDE US INFORMATION REGARDING CANCELLATION BEFORE PICKUP OR ON THE SAME DAY YOU ORDERED OR THE DAY WE SEND YOU TRACKING ID ,THEN NO CANCELLATION CHARGES WOULD BE APPLICABLE .
 
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Attn: Returns
RMA #
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Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, will be deducted from your return to cover shipping charges.
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
 
EXCEPTION
The following items cannot be returned or exchanged:
 
     ●     ___Manga_______
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
 
Please Note
 
     ●     Exact same product with same condition
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at: animesia30.in@gmail.com
 
 
 
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